Shipping and Handling
New Shipping Process & Tracking Notifications
We pride ourselves on processing your order quickly, with most orders shipping out of our facility in less than 24 hours. In cases of high demand, orders can take up to 72 hours. Vape mails will be shipped through our reliable shipping network to swiftly deliver your packages.
Shipping Method and Estimated Delivery Times will be provided at checkout, depending on your location and local service provider. Tracking email will automatically be sent out once it finish processing at our facility.
*All transit times are estimated delivery times and do not include weekends or holidays.
To optimize savings and save on shipping costs, consider purchasing your order in bulk.
Required Adult Signature Service
In accordance with Federal jurisdiction and laws, all vape mail orders will require the use of Adult Signature Confirmation (21+) upon delivery for packages containing e-cigarette related products. To receive this package, the recipient is required to show a proper form of government photo identification to the delivery employee for age confirmation.
Shipping and Handling Timelines
It can take 24 to 72 business hours to process before it is shipped out for all orders. After the processing period, a tracking email will be automatically sent to the customer to confirm the package is in the final stages of fulfillment. Shipping Method and Estimated Delivery Times will be provided at checkout, depending on your location.
If your country / state is not listed during the checkout process, we are unable to accept payment from or ship to your country at this time.
- All products sold are listed in US Dollars and will not be automatically converted into your local currency. Vape619 is not responsible for any conversion fees associated with international orders.
- All duties, taxes, VAT, and any shipping service related fees are not covered and customers are responsible for these payments. Additionally, Vape619 is not responsible for any packages that are seized or stopped by the authorities, or any fees that are required for international duties.
For any reasons that the package incurred any additional shipping costs, such as being rejected by customs, wrong address delivery, or sent back to sender from the customer, the additional cost is subject to deduction from the original payment.
We highly recommend contacting your local authorities for more rules and regulations in regards to electronic cigarettes and vaping products.
Lost & Undelivered Packages:
Lost or undelivered packages are not the responsibility of Vape619, and any issues arising from packages not received must be resolved by the customer, with the third-party carrier in use. Vape619 strives in the upkeep and resolution of such matters, and any erroneous shipping issues must be reported within 48 hours of the last tracking update.
Vape619 will not be responsible for packages shown as Delivered when it is shipped to third-party shipping carriers. Any issues that arise with such shipments that are marked delivered must be resolved by the customer with the third-party shipping company.
Please note that erroneous and incomplete address submissions inputted by the user will cause delays, returns, and other issues that will impact the successful shipping of your order. Vape619 is not responsible for any and all costs associated with erroneous and incorrect address submissions inputted by the user.
How are missing items shipped?
All missing items are shipped using Standard Shipping.